Resetting a Flex Hub

Resetting a Flex System Hub clears its networking, permissions, and audit trail data. This Hardware Reset is done with these steps:

Steps to reset a Flex II Controller

1	Download the Gen2 Communicator Reset File from this page or from the <server URL>/CyberAuditWeb/download page. Save the file to a USB drive. Note: An administrator with Flex II edit permissions must be logged in to download this file.

2	Insert the USB drive into one of the USB ports on the Flex II Controller. Either USB port may be used.

The Flex II Controller hub will alternately flash its Status 1 and Status 2 LEDs.
When complete and successful, both Status LEDs will stay on until the USB drive is removed. The Controller hub is now reset.
If the Flex II Controller hub finds no configuration file on the drive but successfully writes diagnostics to the drive, the Status LEDs will flash one second on and 1/4 second off.
If there is an error, Status 1 and Status 2 will alternately flash Status 1 and Status 2 slowly.

Steps to reset an original Flex System hub

1	Remove power from the Flex Hub.

2	Using an Ethernet patch cable, connect one end to any of the eight numbered module connection ports.

3	Connect the other end of the patch cable to the Aux port on the other end of the Flex System Hub.

4	With the Ethernet patch cable jumpered from the two ports, restore power to the hub.

The hub typically restarts within 5 seconds. The reset is complete when the CAW LED flashes.