
Generation 2 CyberKeys have a beeper that can emit a tone at a given frequency. In addition, they have sets of Red and Blue LEDs on each side plus a Blue LED inside the key tip. The beeper and LEDs indicate something about CyberKey operations.
Beeper tone frequencies range from a value of 1 (lowest) to 13 (highest). In the table below, a Tone Set is a combination of tone frequencies and durations for those tones. Durations are shown in 1/10 second increments.
Internal Key Operations
Name | Description | Indicates | Tone Set | LEDs |
Key restart | Short medium low tone. No LEDs | The key is starting up following a reboot or a firmware update | 4,2 | No LEDs |
Key has no keyscript file at startup | Quick (2/10 second) high tone repeated 5 times followed by the same tone at 1.2 seconds | Key must be updated using a Generation 2 communicator such as a USB Station, ValidiKey, or Bluetooth® PDA. |
10,2 0,1 repeat 5 times 10,12 |
Red LED both sides with each tone |
Low Battery Warning | A low-mid 9/10 second tone tone once every eight seconds for one minute with red LEDs | The key read its battery either during a lock opening or at the beginning of an hour and found it below the low battery threshold. | 4,9 repeated every 8 seconds for 1 minute |
Red LEDs both sides |
Key Expired | A mid-tone beep every second with red LEDs until the key is placed into a charger or expiration is updated. | The key has been configured to beep after expiration and the key has expired. A Vault like ValidiKey 2 will set the key to behave this way if the key is removed illegally from the vault. | 7,8 repeated every second |
Red LEDs both sides |
Lost power recovery | Single 4/10 second low tone every 10 seconds for 5 minutes | If the key loses power due to a dead battery it will delay a full startup for five minutes to allow time for the battery to build up some charge. During this time it will sound this tone every ten seconds. | 4,4 | No LEDs |
Key charging CK-AIR, CK-PLUS, CK-BLUE2, CK-FLASH, CK-AIR2 |
Quick red LED flash every 700ms while in the charger | The key's battery is charging | No tones | Short duration red LEDs every 700 ms (fast) |
Key charging CK-USB, CK-BLUE3 |
Quick red LED flash every 1 second | The key's battery is charging | Red LEDs every 1 second | |
Key charged CK-AIR, CK-PLUS, CK-BLUE2, CK-FLASH, CK-AIR2 |
Quick red LED flash every two seconds while in the charger | The key's battery is fully charged | No tones | Short duration red LEDs both sides every two seconds |
Key charged CK-USB, CK-BLUE3 |
Quick red LED flash every three seconds while in the charger | The key's battery is fully charged | No tones | Short duration red LEDs both sides every three seconds |
Key reset | Quick down-sweep tone. No LEDs | The key is going down for a reboot due to an unexpected condition |
9,1 5,1 1,1 |
No LEDs |
System restart | Three distinct tones each 2/10 second high, medium, low | The key software is restarting because it received an update during communications or it is attempting to clear an error condition. |
12,2 0,1 7,2 0,1 1,2 |
No LEDs |
Tones and LEDs from contact with a CyberLock or CyberPoint
Name | Description | Indicates | Tone Set | LEDs |
Access Denied to lock | Rapid high/low tone repeated 21 times. Red LED alternates between top and bottom. | Access denied after contact with a lock. |
4,4 13,3 ...repeated 20 times |
Red LED alternates sides |
Open delay or key in lock for 1 minute | High tone for 8/10 second and no LEDs | If the key touches a lock with an open delay the key will emit this tone to indicate the start of the delay countdown. If a key is left in a lock for more than 1 minute, the key will emit this tone. | 13,8 | No LEDs |
Event file reports as full | Three quick mid then low tones | When a Gen 2 CyberKey touches a CyberLock it first checks the status of its events file to see if it reports as full. It emits these tones if it reports full then attempts to record an error event. |
10, 3 3, 3 repeated twice |
Red LEDs during high tones |
No Bluetooth connection with CyberAudit Link app to CyberKey Blue 3. | High low tone | The CyberKey is configured in its behavior settings to require an active Bluetooth connection to open a CyberLock but currently has no connection. This could occur if CyberAudit-Link is not configured to maintain a connection in preferences. |
10,5 3,5 0,3 |
Red LEDs during tones |
Tones and LEDs from user actions
Name | Description | Indicates | Tone Set | LEDs |
Synchronization instruction received | One mid tone with a duration of one second | CyberKey Air may be instructed to synchronize with CyberAudit-Web by tapping the key a specified number of times within a specified number of seconds. | 10, 10 | No LEDs |
CyberKey Activated | Two quick mid tones then quick one high tone | The CyberKey was set to use delayed activation and one of the criteria was met to activate the key. |
7, 2 0, 1 7, 2 0, 1 13, 2 |
Blue LED one side, red LED other side, red LED first side |
CyberKey Blue 2 or CyberKey Flash deactivated | One quick high tone then two quick mid tones | The CyberKey was deactivated using the CyberAudit Link application |
13, 2 0, 1 7, 2 0, 1 7, 2 |
Blue LED one side, red LED other side, red LED first side |
Wifi connection tones and LEDs for CyberKey Air and CyberKey Air2
Name | Description | Indicates | Tone Set | LEDs |
Wifi connection startup | Single low tone for 2/10 second with blue LEDs both sides | The key is beginning the process of connecting to CyberAudit-Web via wLAN |
2,2 0,1 |
Blue LEDs both sides |
Connected to wLAN | Two 2/10 second mid-tone beeps with blue LED flashes | The key has found and joined a wireless network |
5,2 0,1 |
Blue LEDs both sides with each tone |
No known wireless network found | Single 2/10 second mid-tone followed by a 2/10 second low tone both with red LED flashes | This occurs when the key scans for wireless networks but doesn't find one that matches anything in its list of known wLANs. This will only occur after the Wifi connection startup tone. |
5,2 0,1 3,2 |
Red LEDs both sides |
Wifi up | Blue LED flash every second | The key's wifi radio is turned on connected to a wireless network or is serving an adhoc network on the key. Note: Network communication activity with CyberAudit-Web will cause the flashing to become irregular and less frequent. | There are no tones indicating the radio is up however tones may occur during network communications with CyberAudit-Web. | Blue LED flash both sides once per second while communications are idle |
Firmware update loading | Single 1/10 second mid/high tone repeated every half second or so after connecting to CyberAudit-Web | The beep occurs after receiving 40 network packets. Timing or number of tones could vary depending on network conditions or server configuration. On average in good networking conditions in will be 19 beeps in 16 seconds, immediately followed by the system restart tones. | 10,1 | No LEDs |
Wifi radio turned off | One half-second high tone beep and one half-second low tone beep with blue LEDs | This will occur only after the key has connected to a wifi network or after the key has turned on its own adhoc network. |
10,5 3,5 |
Blue LED both sides |
Beeps and LEDs with CyberAudit-Web communications
Name | Description | Indicates | Tone Set | LEDs |
Lock download record uploaded | Single 1/10 second high tone repeated for each lock download record accepted by CyberAudit-Web. | Each lock download record holds up to 1100 raw audit trail records. | 12,1 | No LEDs |
Successful connection to CyberAudit-Web | One half-second low tone beep and one half-second high tone beep with blue LEDs | Indicates the key sent a packet and received a successful response from CyberAudit-Web |
3,5 10,5 |
Blue LED flash both sides |
Key configuration saved | Two mid-tones each 8/10 second in duration with blue LEDs. | Indicates the configuration instructions sent by the key were received and loaded and audit events were cleared. |
8,7 0,1 8,7 0,1 |
Blue LEDs both sides |
Key uploaded | One mid-tones beep 8/10 second in duration with blue LEDs. | Indicates the key uploaded its data and audit events were cleared. There was no change to the key configuraton. |
8,7 0,1 8,7 0,1 |
Blue LEDs both sides |
Additional Topics: CyberKey product info Adding CyberKey Air to a system Wireless Networks |
WiFi Behavior Settings Tapping a CyberKey Air CyberKey Air Battery Management CyberKey Air error codes |